Privacy

1. What we collect

• Account — your name, email and profile picture from Google sign-in. We never receive your password.
• Your content — transcripts, summaries, keyword explanations, AI chat, folder names, and any recordings or PDF slides you add.
• Usage — seconds of audio transcribed, used only to meter your plan.
• Billing — payment details are handled by our processor (Stripe) and never stored on our servers. We keep only the order record (plan, amount, date).

2. Recordings

Audio from recording, uploads or links is kept so you can tap a line to hear it again. Recordings are deleted automatically after 90 days; the transcript and notes remain. Deleting a note or your account removes its audio immediately. Recordings are accessible only when signed in to your account.

3. Processors

To provide the service, data is sent to the processors below. We use API settings that do not permit the data to be used to train their models.

• AssemblyAI (USA) — transcription and speaker separation
• OpenAI (USA) — summaries, exam sheets, keyword explanations, AI chat, translation
• Google — sign-in
• Stripe (USA) — payment processing
• Render (USA) — hosting and data storage

4. Retention

Notes are kept until you delete them or your account. Free-plan notes may be deleted 30 days after creation. Recordings are deleted after 90 days. Order records may be kept for the period required by tax and accounting law.

5. Your rights

• Delete your account and all data at any time from the account page.
• Export any note as Markdown, PDF or Word.
• For access, correction or deletion requests, contact us below.

6. Recording consent

It is your responsibility to tell participants and obtain consent before recording a meeting or conversation. Recording without consent may be unlawful where you are.

7. Cookies

We use only session cookies for sign-in and your language/currency choice. No advertising or tracking cookies.

8. Contact

Privacy questions: contact page or privacy@hearditai.com